Welcome to the latest news from Signature Information Solutions. This issue features information about our Pennsylvania Tax Certifications for Philadelphia, an inside look into our annual Day of Caring and Customer Service Week celebrations and an animated ambigram message that we recently introduced. We appreciate your feedback; please contact us with any questions or comments.

Pennsylvania Tax Certifications for Philadelphia – We Provide More!

Our Pennsylvania Tax & Utility Certifications for Philadelphia offer you more! We provide tax figures broken out into city and school taxes, comprehensive water account detail including miscellaneous bills, and we report on special improvement districts (business improvement districts). For more information, please call our Customer Service Call Center at 800-792-8888. Click on the thumbnail to see a sample search!

Check out our new animated ambigram message "Any Way You Look At It!" on our VIMEO channel. It is a specially designed animation that allows you to read two different words or phrases when rotated. Click on the thumbnail to view!

	Tammy Kubus, Maria Morales, Laurie Snyder, Freda McLaughlin, Carol Hewitt and Judy Epp

Customer Service Week Celebration

Customer Service Week (CSW) is observed nationally each October, and our staff at Signature take time to participate in activities that promote teambuilding. It is an opportunity to educate all of our staff about the importance of providing exceptional customer service. This year we are observing CSW for the entire month of October, not just for one week. Our customers are our most important focus and we strive each day to provide you with top notch service!

Get To Know:

Bill Spencer

Senior Tax Searcher,

Pennsylvania Tax Search

Congratulations to Bill on his 25th year with our organization!

Bill began his long career back in 1991 as a tax searcher in New Jersey with legacy company Current Status. Bill may hold the record for remaining in the same New Jersey territory for the longest period of time, as he did searches in Burlington County for his entire 22 years in the field. This distinction actually earned him the moniker of "The Pope of Burlington County" from his co-workers!

In April 2014, Bill transitioned to our PA Tax Search Division. He has performed searches in approximately 10 of the 67 counties in Pennsylvania so far, and also performs some of the Quality Assurance process relating to work completed by other searchers. Fred Burnett, Vice President of Operations remarked, "It has been my pleasure working with Bill over the past 25 years. His pleasant disposition and warm wit have won him friends and admirers wherever he hangs his hat. His commitment and dedication to the company is truly appreciated."

	Michelle Moore and Art Hausker

Day of Caring at Signature

Each year in September, we observe a Day of Caring at our office and among our field staff as a way to give back to the community. Our office employees take time out from their work day to share the experience of volunteerism with their colleagues. Our field staff can spend time volunteering in their local communities. This year, our office staff worked on projects to benefit two charities: we bagged lunches for the Salvation Army and assembled hygiene kits for local organization Homefront. A group of our associates also visited a nearby Salvation Army site to assist with the sorting and organization of donated toys as part of their Holiday Assistance Program.

Thursday, November 24 and Friday, November 25, 2016

Monday, December 26, 2016

Monday, January 2, 2017