2 credits

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Current American Land Title Association President, Diane Evens discusses ALTA Best Practices. Her presentation includes a discussion of how the industry has arrived a the point where the promulgation of Best Practices is important. She covers legislation that requires title agencies to implement Best Practices and the role of the Consumer Financial Protection Bureau.
This course covers an overview of each of the 7 Pillars

• Pillar 1 – Licensing
• Pillar 2 – Escrow Accounting
• Pillar 3 – Protecting Non Public Personal Information
• Pillar 4 – Pricing and Recording
• Pillar 5 – Policy Production
• Pillar 6 – Professional Liability Insurance
• Pillar 7 – Consumer Complaints

Diane Evans has served the title insurance industry for more than three decades. She joined Denver,
Colorado-based Land Title Guarantee Company in 1981 and currently serves as vice president.
A member of the American Land Title Association’s (ALTA) Board of Governors and 2014-15 president, Diane also is a member of ALTA’s Government Affairs Committee, State Regulatory Advisory Committee, NAIC Committee and Agents Executive Section.

Additionally, she has served as chair of ALTA’s Abstracters and Title Insurance Agents Section Executive Committee.
Diane has been active in the title industry in Colorado as well. She served as president of the Land Title
Association of Colorado in 2001, served on its Board of Directors from 1992-2002 and continues to
serve on its legislative committee. She has served on the Colorado Secretary of State E-Recording Panel,
a member of the Producers Council of the Colorado Division of Insurance and the Colorado Division of
Insurance Title Advisory Panel. She has served as chair of the State Board of Land Commissioners and
on the Colorado State University System’s Board of Governors

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