Category Archives: Title Insurance Issues

Ethics with Michael Holden

1 credit

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Michael Holden discusses a wide range of Ethics topics and how they relate to the Title Insurance Industry. It is a comprehensive discussion that covers historical perspectives, unethical conduct, and cultural factors. He uses Boeing as an example of corporate ethics policies and discusses how to establish an ethical organization.

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Michael began working in the title industry for his father in 1984 part time before entering high school.  Since entering the field full time in 1989, Michael has examined over 15,000 real estate titles, written policies in excess of $100 million dollars, and handled closings of thousands of commercial and residential properties through out the country.

Michael currently serves as the Ohio and Michigan State Agency Manager for North American Title Insurance Company.  To work with him and North American Title, please click here:  NATIC

Michael has served on the American Land Title Association’s education committee responsible for setting educational programs for the association from 2000 to 2008.  He also has served on the ALTA’s Abstractors and Agent’s section committee to the Board of Governors.  Currently he  serves on the ALTA Public Relations Committee.

Michael is a regular speaker for the title industry.  He has been a featured speaker at the American Land Title Association Technology Forum; and the Missouri, Montana,Wyoming, Kansas, Michigan, Ohio, Nebraska, Virginia and South Dakota Land Title Associations.

Michael is an alumnus of the University of Missouri, and was recognized by October Research as “top 40 under 40” in 2007.  He enjoys travel, skiing and spending time with family.

Michael has a proud legacy of family leadership in the title insurance industry.  He and/or a member of his family has been active in the business continuously since 1920.

Michael Holden Seminars provides educational programs to Title Agents, Escrow Closers, Mortgage Lenders, Attorneys and Real Estate Agents.  Topics available include:

• RESPA reform, CFPB, the Dodd-Frank Act and affiliated business arrangements
• Bankruptcy, Federal Issues, Federal Tax Liens and Railroads
• Business operations, process streamlining, workflow centralization and cost reduction
• Marketing, business retention, sales, and internal marketing systems

 

PA Ethics in Title course approved – 3 credits

Ethics in Title

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This course discusses 6 different topics related to ethics in the title industry.

Understanding Compliance
Compliance with laws and regulations is enforced by various state and federal entities.  We’ll talk about enforcement agencies, what can happen to violators and some of the trickier areas of compliance.

Confronting Pressure & Temptation
Pressure and temptation to bend the rules is more common that you may think.  It can come from obvious sources and, you’ll learn, from very subtle sources as well. The fiduciary role you play is crucial to maintaining the trust of customers, consumers and the general public.

Recognizing Fraud
Recognizing Fraud is more important today than ever before.  Ethical lapses, intentional or unintentional, can put everyone in the danger zone.  Fraudulent schemes are in the news nearly every day.  We’ll help you keep your eyes open for suspicious activities.

ALTA Principles of Fair Conduct
The ALTA Principles of Fair Conduct are part of ALTA’s Consumer Initiative.  Title industry professionals like you worked together to create the Principles and they’re a terrific guide for creating your own code of ethics.

Making Ethics Personal
Making Ethics Personal is really important.  Ethical behavior starts with each individual person, no matter what job they hold or what role they play in the company operation.  Personal and company ethics will help you as you face dangers in today’s risky marketplace.

Your Company’s Code of Ethics
Your Company Code of Ethics is the best tool you have to establish and maintain a truly relevant code that all of your employees can understand and actively apply every day.  You can use the ALTA Principles of Fair Conduct as a starting point.

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