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Supervision and Examination Manual – Version 1.0 > Consumer Financial Protection Bureau

This first edition of the CFPB Supervision and Examination Manual is a guide to how the CFPB will supervise and examine consumer financial service providers under its jurisdiction for compliance with Federal consumer financial law.

The Manual is divided into three parts. The first part describes the supervision and examination process. The second part contains examination procedures, including both general instructions and procedures for determining compliance with specific regulations. The third part presents templates for documenting information about supervised entities and the examination process, including examination reports.

To fulfill its statutory mandate to consistently enforce Federal consumer financial law, the procedures in this manual are designed to be used by examiners to examine supervised entities that offer similar types of consumer financial products or services, or conduct similar activities. While all supervised entities must operate in compliance with applicable laws, the CFPB will tailor its expectations of how that is accomplished to fit particular entity profiles.

In this first edition, we have incorporated examination procedures developed under the auspices of the Federal Financial Institutions Examination Council (FFIEC) for many of the laws now generally enforced by the CFPB, including the Truth in Lending Act, Real Estate Settlement Procedures Act, and the Fair Credit Reporting Act. The CFPB will also use the Uniform Consumer Compliance Rating System established by the Federal Financial Institutions Examination Council.

Our Manual will also include examination procedures organized by product and line of business, beginning with procedures for reviewing mortgage servicing. We expect to continually update the Manual as compliance requirements evolve.

A dynamic supervision program depends on continual enhancement. Contributions from all stakeholders are critical in the accomplishment of this goal. The CFPB welcomes feedback and suggestions for improvements from examiners, the banking industry, nonbank financial services companies, federal and state agencies, consumer and community groups, and the general public.

Click Here to see the manual

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National Mortgage News – RESPA Rated Toughest Compliance Task

Of the thousands of financial regulations on the books, which is the most burdensome? Dodd-Frank? Truth in Lending? Basel III?

According to panelists at the National Mortgage News‘ 13th annual Mortgage Technology conference in Miami, the Real Estate Settlement and Procedures Act hands down the clear winner.

Moderator Avi Naider, chairman of ACES Risk Management Corp., Ft. Lauderdale, said one top five bank has spent 200,000 hours in IT time trying to comply with RESPA. “That’s a tremendous number,” he said.

Angie Kolb, director or compliance product marketing at Dorado, a CoreLogic company based in San Mateo, Calif., lenders still struggle everyday with RESPA and the variety of interpretations that come with the consumer protection law.

“The hardest part is getting your hands around it,” Kolb said, noting that FAQ’s are still being published. “Even small items like where to put funding fees are part of the back-and-forth conversation.”

Melanie Feliciano, chief legal officer with Doc Magic, and Noel Wells, a regional manager with Premier Home Mortgage, agreed. “Other regulations have had an impact,” said Feliciano, “but RESPA presents the greatest compliance burden.”

The panelists also agreed on another point: That technology is wonderful, but the human touch can’t be forgotten. “Technology is not always the answer to everything,” said Naider. “While the tools are out there, you can’t forget the human skill set.”

“You have to have people interpret the data,” added Kolb. “Technology cannot supplant human beings.”

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Continuing Ed for Title Agents

How do you spell RESPA Violation? « Monday Morning With Matey

How many times have you viewed a listing on the MLS and seen: transaction, compliance, storage, processing or statutory compliance fees?  These fees range any where from $195 to believe it or not $795.   No matter how you say it or print it, there is no way around it, they are a violation of  RESPA.  I have heard all kinds of excuses: They are sanctioned by NAR.  My attorney says it is legal. FR hotline says it’s OK. Or even better:  Everyone else is charging it (reminds me when I was little and the excuse was everyone else is doing it).

Sooner or later, we will begin to get audited by HUD for RESPA violations.  It is just a matter of time.  Already many Buyers are complaining about paying the fee, some have even sued the real estate company and won.  It is just the beginning. There are several court cases that have set a precedent and the Buyers have won their case, along with their legal fees being paid.  So save yourself the aggravation and discontinue the practice and you might just save yourself money in the long run.  No matter what you call it, remember it is a violation of RESPA.

Look to the right and you will see the Featured Link of The Week – it’s a question and answer regarding these fees and it’s available for download.

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Continuing Ed for Title Agents

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