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Chennai, Oct 5 (IANS) Spotting an opportunity to cut its costs by around 30 percent with increased productivity, US-based insurer Fidelity National Title Group Inc has decided to scale up its business process outsourcing (BPO) and software development activities in India.

The company had set up its captive BPO company Fidelity National Financial India in Bangalore three years back.

The $4.6 million revenue Fidelity National Financial India has around 800 employees searching and confirming property titles in the US for its insurance parent.

‘We will be increasing the headcount by 1,000 to 1,800 starting next year for our BPO operations so that we can shift work like accounts payable, legal operations here. We are also planning to expand the software development team here,’ Senior Vice President Andy Giddings told IANS.

According to him, the insurer has decided to develop software for its core title insurance business back home out of India in May and formed a small team of 25 people.

‘We will be expanding that team by adding 100 more software engineers during the first quarter of the next year. We have around 15 different software applications and we expect the number to go down with the development of integrated programmes,’ Giddings said.

Posted via email from Title Insurance
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