ALTA Best Practices Copy

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Stephanie Fullerton of Streamline Consulting discusses the 7 Pillars of ALTA Best Practices. Not only is each Best Practice defined but an explanation is included that gives the reasoning behind it. Steps for implementation and the cerification process are also discussed. Below is a brief outline.

This course has been approved in Pennsylvania.

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  • Overview   
    • ALTA
    • 7 Best Practices of Best Practices

    Best Practice #1    

    • Best Practice 1: Licensing
    • ALTA’s Policy Forms Licensing Requirement

    Best Practice #2    

    • Best Practice #2: Escrow Trust Accounting
    • Best Practice #2: Steps to Compliance

    Best Practice #3    

    • Best Practice #3: Protecting NPI
    • Best Practice #3: Steps to Compliance

    Best Practice #4    

    • Best Practice #4: Settlement Processes
    • Best Practice #4: Recording Procedures
    • Best Practice # 4:Pricing Procedure

    Best Practice #5    

    • Best Practice #5: Policy Production

    Best Practice #6    

    • Best Practice #6: Insurance Coverage

    Best Practice #7    

    • Best Practice #7: Consumer Complaints

    Implementing

    • Implementing

    Assessment    

    • Assessment Procedures
    • Assessment Preparation Workbook

    Certification   

    • Certification Package
    • Certification Package Part 1
    • Certification Package: Part 2

    Conclusion

Streamline Consulting, LLC was founded in 2004, born naturally, based on the experience of its founders and a need within the industry for bridging gaps between software and title and insurance functionality. Streamline became an effective, non-biased and neutral third-party, to help make decisions, implement policies and procedures and in utilizing production software to its fullest capacity; all of which needed to be specific to the individual/respective organization.

We take the human resource and the title/escrow capabilities contained within client offices and apply them to the software to bring out the greatest utility in both. Streamline Consulting has team members and resources that focus on documents, reporting, system setup, project management solutions, data conversions, remote or on-site training and implementations, as needed. We function as the main software administrator for many of our clients, by working hand in hand with the client and applying workflow goals and management parameters to customize the software to meet your needs. Communication is not limited to just management. By sitting with client staff, we draw out the reality about how they actually spend their time, what applications they are using, how they use the production software and also work around inefficiencies.

This full bodied engagement is not necessary for everyone. Streamline is also equipped to work with clients on individual projects on an as needed basis. In addition to these professional capabilities, Streamline team members genuinely enjoy taking part in adding value to the client organization which is why we consider ourselves to be your Value Added Partner. We believe every company deserves the opportunity to shine regardless of its size and that in order to be successful, you must empower those around you to be the same. Streamline prides itself on providing innovative solutions, alternatives and opportunities for real estate title insurance companies nationally.

Fraud in the Title Industry approved in PA

4 Credits

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This course is a comprehensive discussion Fraud in the Title Industry. It covers fraud for property and fraud for profit schemes that have been around for a long time. The majority of the presentation centers on Cyber Fraud. The Business Email Compromise has become a major threat to businesses in general and are of significant concern to title agencies. The course will cover in detail;

  • Types of fraudFraud
  • Red Flags indication fraud
  • Legislation
  • Cyber Fraud
  • Wire Fraud
  • Protecting Bank Accounts
  • Safer Use of the Internet
  • Cybersecurity for Business
  • Personnel Policies and Employee Training
  • Security for Mobile Devices

The course is approved for 4 continuing education credits

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Post Closing

The Closing is Over but What About the Post Closing

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This course is approved for 1 credit.
The following is an outline of what will be covered in the course:

Eye on the Prize/ Get it Closed

  1. Fiduciary Responsibility / Commitments
  2. Disbursements
  3. Risk Factors

What Is Post-Closing? 

  1. Recordings
  2. Money
  3. Lien Release and Trustee Services
  4. Original Documents
  5. Culture – the details

Recording – Priority  

  1. Importance of Immediate Recordation
    1. Compliance
    2. Policy Liability / Gap
    3. Customer Satisfaction
    4. Underwriter Relationship
    5. Minimize Title Liability
    6. Supports prompt funding
    7. What is E-Recording? How does it help?

Follow the Money

  1. Payoffs
  2. Insurance, Taxes, High Risk Items
  3. Good Funds vs. Collected Funds

Reconciliation

  1. 3 way reconciliation
  2. Consumer funds
  3. Balance in Files
  4. Fraud
  5. Security
  6. Escheat
  7. Protecting consumer funds

Lien Release Tracking

  1. Have a process
  2. Follow through
  3. What to do when you can’t wrap it up

Outsourcing

  1. How does it all work?
  2. Curative
  3. Settlement

The Challenge of Change

  1. Getting Staff buy in
  2. Creating a culture that supports thorough post-closing processes

Presenting this course are:

Vicki DiPasquale
National Sales Manager
Simplifile
Liz Tanner
Tanner Law, Ltd.
Final Trac
16B Gooding Ave,
Bristol RI 02809
(401) 253-7854

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